Viseart Paris

Exchanges & Returns

Perhaps you want different shades?  A larger palette?  We are happy to oblige.  Unopened boxes can be returned within 14 days or exchanged within 30 days for products of equal value.  Please include contact information, order number,  and proof of purchase with your package and send to: 

Viseart Paris Attention: RETURNS

1001 Bridgeway #908  Sausalito CA  95965

You can expect to receive your exchanged product within 10 days after we receive it. This will be faster in some places than others. Please note that we accept only products purchased directly from Viseart Paris on this website. Please contact the retailer directly If you purchased your Viseart product elsewhere. 

Any questions about returns and exchanges can be directed to customers@viseartparis.com.  

 

Shipping & Taxes

Shipping

United states:

  • Free shipping in the United States for orders above $49.
  • $5.99 shipping in the United States for orders below $49.
  • Alaska and Hawaii included.  

Worldwide:

  • Free worldwide international shipping for orders above $149.
  • $22.99 international shipping for orders below $149.  
  • Please note that import duties and any related costs are the buyer's sole responsibility. 
  • International shipping times depend on many factors.  Please contact us if you believe that your shipment has been very delayed or lost.  We will do our utmost to make sure you get your Viseart! 

Sales Tax

We are required by law to charge sales tax on orders being shipped to California. 

If you have any questions regarding sales tax, please e-mail us at customers@viseartparis.com.

 
 
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